Advatera

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ICRC, 21.05.2025 

 

9:30-10:00 

Morning Discussion – Stand Up and Share 

  • How active listening and the principles of non-violent communication can improve communication outcomes—especially during moments of feedback, change, or tension. 

Reflect in groups of 3 to 4, on how, as internal communicators, we can listen more intentionally and communicate with greater empathy in our daily work. 

10:00-10:10 

Introduction round 

10:10-11:00 

  • Elena – Creating spaces for dialogue: a tool for staff cohesion 

11:00-11:20 

Short break 

11:20-12:15 

  • Fernanda Dutra & Andres Delgado Rubiales – Intranet relaunched 3 years ago: a project that involved UX and more than 50 collaborators & Intranet Demo 

12:15-13:00 

  • Thuy Maryen – New Bridge-Building Story-telling series 

13:00-14:00 

Lunch & Learn 

14:00-14:40 

  • Melanie Urech – Lessons from a Global Pilot: Internal Comms Without Borders – and the Limits We Faced 

14:40-14:50 

Short break 

14:50-15:50 

Open Discussion 

  • Empathy vs. Automation 

As communicators, how do we maintain empathy and connection in an increasingly automated workplace? 

  • AI Literacy for Comms Teams 

What skills will internal communicators need to remain relevant in the age of AI? 

15:50-16:00 

Summary & next meetings