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AI Use Case

Intranet News Publication Agent

Turns approved briefings and source materials into structured intranet news drafts, including headlines, teasers, article text and metadata.

Creating an intranet news article involves more than writing a text. Editors must review the briefing and source documents, identify the relevant facts, structure the story, formulate a headline and teaser, apply editorial guidelines and prepare the required metadata.

An Intranet News Publication Agent supports this process from briefing to publication-ready draft. Using approved source material, it creates the article text and the accompanying elements required by the intranet, such as headline alternatives, summary, category, keywords, image suggestion and review date.

In a more advanced implementation, the agent can transfer the approved content into a SharePoint news template and prepare the page for editorial review. The editor remains responsible for checking facts, selecting the final wording and approving publication.

The agent is not intended to research facts independently or publish content without human review. Its purpose is to make routine intranet production faster and more consistent.

Painpoints

  • Intranet articles are created through many repetitive manual steps
  • Briefings and source materials often arrive in different formats
  • Editors spend time extracting the relevant facts
  • Headlines, teasers and metadata are frequently created separately
  • Editorial quality varies between authors and departments
  • Important context or mandatory information can be overlooked
  • Content is sometimes copied manually into SharePoint
  • Publishing standards are not consistently applied
  • Routine articles require disproportionate editorial effort
  • Decentralised editors may have limited writing experience

Goals

  • Reduce the time required to create intranet news
  • Turn approved information into a complete article draft
  • Apply common editorial and structural standards
  • Produce headlines, teasers and metadata together with the article
  • Reduce repetitive copy-and-paste work
  • Support decentralised intranet editors
  • Improve consistency across departments and locations
  • Preserve facts and mandatory messages from the source material
  • Prepare content directly in the required SharePoint structure
  • Keep final editorial control with a human editor

Risks

  • The agent may add facts not contained in the approved sources
  • Important nuances may be lost during summarisation
  • Contradictory source documents may be combined incorrectly
  • Generated headlines may overstate the content
  • Incorrect metadata could reduce findability
  • Confidential information might be included unintentionally
  • Editorial guidelines may be applied too mechanically
  • Automated SharePoint page creation could use the wrong template or location
  • Editors may approve drafts without checking the original sources
  • Automatic publication could bypass necessary approvals

Implementation Idea

Advatera Community Examples

  • Define the intranet article types the agent should support, such as news, project updates, event announcements and leadership messages
  • Create a structured briefing form containing:
    • Communication objective
    • Target audience
    • Key message
    • Confirmed facts
    • Required quotes
    • Relevant dates
    • Contact person
    • Source documents
    • Publication date
    • Confidentiality or approval requirements
  • Store editorial guidelines, terminology, approved examples and page templates in SharePoint
  • Generate a reusable Intranet News Writing Skill containing the editorial rules and output structure
  • Use this skill directly in ChatGPT or Claude for a simple pilot
  • Implement the same instructions and knowledge sources as a Copilot Studio agent for use across the communications team
  • Restrict the agent to the briefing and attached approved sources for each article
  • Require the agent to flag missing or contradictory information before drafting
  • Instruct it never to complete missing facts from general AI knowledge
  • Generate the following output in one run:
    • Three headline options
    • Short teaser
    • Structured article
    • Suggested subheadings
    • Relevant keywords
    • Content category
    • Suggested review date
    • Image or visual recommendation
    • List of missing information
  • Mark every quote, figure and date so the editor can verify it against the source
  • Add a second quality-control step that checks the draft against the briefing and editorial guidelines
  • Let an editor revise and approve the draft
  • Use Power Automate to transfer the approved fields into a SharePoint news-page template
  • Create the SharePoint page as a draft, not as a published page
  • Route sensitive articles to additional legal, HR or management approval
  • Publish only after explicit human approval
  • Save the final article, source briefing and approval status for documentation
  • Use feedback on edited drafts to improve the skill and examples over time

Practical Microsoft implementation

A practical Microsoft setup could combine:

  • Microsoft Forms, Power Apps or SharePoint Lists for the structured briefing
  • SharePoint for guidelines, terminology, examples and approved source documents
  • Copilot Studio for the shared publication agent
  • Power Automate for review, approval and transfer into SharePoint
  • SharePoint page templates for consistent layouts
  • Microsoft Graph or SharePoint APIs to create draft news pages
  • Teams as an optional interface for editors

A first pilot should focus on one predictable article type, such as event announcements or project updates. The agent should initially create a structured draft only. Automated SharePoint page creation can follow once the editorial output is reliable.