Chaos in the Cloud: How New Features Can Impair User Experience in SharePoint and Google Apps
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As all of us know, cloud computing solutions like Office 365 and Google Apps for Work have been steadily gaining popularity since their initial releases and have since become the go-to collaboration software for the majority of large and mid-size organizations. So much so that in 2013, Google reported that more than 5 million organizations […]
Sounding like a human on social media – BBC Radio 4 Case Study
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Guest article by Debbie Sheringham, Digital Impact Producer at BBC and Founder of Straight Talking Social Media If your business has a social media account, I’ve got some bad news for you – it doesn’t belong there. Social media has been conceived, designed and built for humans to interact with other humans – not for […]