Social Intranet, Digital Workplace, Internal Comms, Employee Experience Benelux

Bram Koster
Global product owner intranet solutions, Randstad

Erik Hartman
Moderator and trainer, TIMAF

Fareeda Shaieb
Internal Communications Manager, Internal Communications Manager Rainforest Alliance

René Samsen
Design Lead Employee Experience, Rabobank

... and further speakers.

Knowledge sharing group meeting for experienced communications, digital workplace and employee experience managers from Benelux.

• Improving Internal Communication and Employee Experience Design at Rabobank;
  Tanja Kliphuis, Sr. Corporate and Internal Communications Professional at Rabobank and René Samsen, Design Lead Employee Experience at Rabobank
• BDO World and how we share news inside BDO (Rosemarie Beentjes, Intranet Specialist, BDO International)
• Connect-ing Randstad worldwide, recently Randstad introduced its first worldwide intranet, Connect. In his talk, global product owner Bram Koster will discuss the way in which the platform helps Randstad achieve its goals and the challenges of developing it into 'the place to be' for all employees.
• How the Rainforest Alliance is managing transition that impacts people, culture, process ,communications and systems. Challenges and learnings while navigating a complex environment will be shared by Fareeda Shaieb & Stephanie van Doorn from the Rainforest Alliance.
• Leveraging AI in Internal Communications – In this discussion we explore the use of AI technology, specifically ChatGPT, for internal communications. We'll examine the capabilities and limitations of ChatGPT and discuss implementation best practices. Additionally, we'll address data privacy and security concerns as well how it will change the role of internal comms managers.
• Further insights in internal comms campaigns and digital workplaces of participating organizations
• Lots of time for open discussions
• Fully advertisment-free with no agencies, no consultants

Digital Managers Geneva

Cíntia Pino
CRM Manager, Camper & Nicholsons

Laetitia Mouly Dulguerov
Europe Marketing Manager Streamers & Creators, Logitec

Lina Salazar
Manager Knowledge Management Systems, Médecins Sans Frontières (MSF)

Lucie Gueuning
MSFeCare Program Manager, Médecins Sans Frontières (MSF)

... and further speakers.

Knowledge sharing group meeting for experienced digital and marketing managers from Geneva and surrounding areas in Switzerland and France.

• Managing Digital:
  • Digital leadership: building global high-performing teams
  • Discussion on the use of AI, such as ChatGPT, in content production. Consideration of the benefits and limitations of using AI in content creation, and exploration of potential ethical concerns and how our job roles change. Including where ChatGPT content has been used already in internal and external communications.
    • Including how-to generate personas for ChatGPT, so that ChatGPT speaks in the voice-of-tone of your organization.
• Driving Digital Transformation: Internal Digital Transformation Case Study:
  • MSF will share the challenges and successes of two digital transformation case studies, the first case is MSFeCARE, focusing in improving the quality of care in primary settings by bringing evidence based medical knowledge to frontline health workers using mobile technology. The second case is the rolling out of the O365 digital workplace across 24 countries. Both initiatives are being implemented in very fragile, remote and volatile contexts.
• Digital Marketing Case Studies:
  • CRM project at Camper & Nicholsons: how can CRM help organizations optimise sales performance?
    • This presentation will examine the challenges and ingredients that contribute to building a successful CRM strategy. Cintia will cover notions on building a prospect database, establishing rules for prospect/client ownership allocation and retention, identifying customers' needs and preferences, reporting on sales performance, optimising CRM ergonomics and user experience, and other pertinent topics, while providing examples on how she did it.
  • What about Amazon advertising in your Media Mix ?
    • Insights on Amazon Advertising and AMZ Affiliate Influencer from Logitech's Europe Marketing Manager Streamers & Creators, Laetitia Mouly Dulguerov."
• Lots of time for open discussions
• Bring your challenge along!

Intranet demo: WinGD - Winterthur Gas & Diesel

Anna Garcia
Executive Director, Corporate Responsibility & Communications, WinGD – Winterthur Gas & Diesel

Intranet demo for members of the Advatera digital workplace and social intranet groups.

Digital Leadership Benelux

Erik Hartman
Moderator and trainer, TIMAF

Joeri Dehouwer
Researcher Digital Media ExperiencesResearcher, Thomas More Research

Lizzy Bleumers
Researcher, Thomas More-hogeschool

Olga Bagaeva
Head of Digital Campaigns, Sopra Banking Software

... and further speakers.

Knowledge sharing group meeting for experienced digital and marketing managers from Benelux. Topics include:

• Drowning in the DID (Dissociative Identity Disorder) of Digital Marketing. Saija Bister, Marketing Manager, Sluys International

  • Importance of data privacy and how it relates to digital engagement, specifically centralized versus decentralized marketing. Discussing the challenges of managing the constantly shifting technology landscape and need to stay ahead of the curve.

• From Boring to Buzzworthy: Navigating the Challenges of Organizing a 5000+ People Event with Digital Marketing; Olga Bagaeva, Head of Digital Campaigns, Sopra Banking Software.
• AI in digital content production
  • In digital marketing, you try to convince your customer with your message or story through different channels. From an email campaign to promotion on social media: Content is king. But of course, you don't just get there overnight. There is quite a labour-intensive process behind it. In what ways can AI support you throughout the process of content production? Lizzy Bleumers, Joeri Dehouwer; Thomas More Research
• Discussion and examples from the group: Leveraging AI for Digital Communications and Business Process Optimization: Insights from ChatGPT and BeyondThis group discussion will focus on exploring how AI, including ChatGPT, can be used to improve digital communications and streamline business processes, with real-world examples and insights shared among participants.
• Leading Teams to Digital Success: Best Practices for Navigating Change and Driving Innovation
• Collaborative problem-solving: Lots of time for open discussions on your challenges. Bring your challenges along!

Social Intranet, Digital Workplace, Employee Experience and Internal Comms Geneva

Catherine Moser
Internal Communication & Events at Mirabaud Group, Mirabaud Group

Frederique Delebarre
Digital com officer for Internal Communication, International Committee of the Red Cross - ICRC

Kate Cooke
Director of Communications and Strategic Partnerships, INFARM

Rod Abson
Senior Corporate Knowledge Manager, SITA

... and further speakers.

Join our knowledge-sharing group meeting for experienced managers in internal communications, digital workplace, and employee experience from Geneva and surrounding regions of Switzerland and France.

• Insights into digital workplaces and social intranets of participating organizations
• ICRC: Driving Adoption – Overcoming Hurdles in a Digital Workplace and Social Intranet – Discussion on the Intranet Homepage, Frederique Delebarre, ICRC
• Fighting Misinformation, Disinformation and Hate Speech: Internal Campaign, Frederique Delebarre, ICRC
• Social Intranet and Digital Workplace: how to get approval
• Internal Campaign Case Study: Charity Days, Catherine Moser, Internal Communication & Events at Mirabaud Group
• Knowledge Management in Action: Developing a New Intranet at SITA. What we’re doing for content management and governance, which covers the dashboards we spoke of shortly in the last online session. There’s two dashboards we’re using, one for the identification and clean up of classic SharePoint sites, the other is the clean up of article pages in our existing intranet ahead of the transition. Rod Abson, SITA
• Communicating through tough times: employees as your most important stakeholder, Kate Cooke, INFARM
• Discussion and examples from the group: Leveraging AI for Digital Internal Communications and Business Process Optimization: Insights from ChatGPT and BeyondThis group discussion will focus on exploring how AI, including ChatGPT, can be used to improve digital communications, content production and streamline business processes, with real-world examples and insights shared among participants.
• Followed by a group discussion on measuring with dashboards the effectiveness of your internal communications efforts and adjusting your strategy accordingly
• Discussion: Best practices in designing and implementing an effective internal communications strategy
• Collaborative problem-solving: Lots of time for open discussions on your challenges. Bring your challenges along!

Digital Managers Switzerland - internes und externes Leadership

Martina Dalla Vecchia
E-Commerce, Online-Marketing, Social Media, Business Networking und Digital Leadership, FHNW

Cultivating successful digital initiatives and nurturing strong relationships with customers and partners, while also promoting internal leadership through modern digital workplaces and transformative organizational culture. Knowledge sharing group meeting for experienced digital, marketing and comms managers from Switzerland.

• Use of AI, especially ChatGPT-4, in corporate content production and business process optimization
• Input: Leading digital – building winning teams
  • Implementing agile methodologies and frameworks in digital management
  • Methods for encouraging a culture of digital innovation and continuous learning
  • Fostering diversity, equity, and inclusion in digital leadership and teams
• Effective use of data analytics and business intelligence tools for decision-making
• As always: bring your topics along, we have plenty of time for open discussions

Due to participation of members from the Geneva area, the meeting might be in English. For all workshops there will be also German groups.

Fujitsu Intranet Demo

Lisa Schell
Internal Communications Officer, Central and Eastern EuropeInternal, Fujitsu

Intranet demo for members of the Advatera digital workplace and social intranet groups

Internal Comms Forum 2023

Ainsleigh Walker
Internal Communication Senior Manager, EcoVadis

Alan McKenzie
SharePoint Intranet Manager, QBE Europe

Conor Lynch
Head of Internal Communications, TIP Trailer Services

Gwendolyn Kaiser
Online-Referentin, Vivantes – Netzwerk für Gesundheit

... and further speakers.

European conference on internal communications, digital workplace, and employee experience.

Digital Leadership Forum 2023

Adriaan Bloem
Digital expert, speaker, author, Radagio

Andras Spiegel
E-Commerce Global Process Manager, Stellantis

Bardha Azari
Director of Strategic Communication, George C. Marshall European Center for Security Studies

Caroline Rheubottom
Senior Manager Internal Communications, Intuit

... and further speakers.

The 10th edition of our yearly Digital Leadership Forum!

Digital Managers Switzerland

Christina Meyer
Head Performance Marketing, Helvetas

Martina Dalla Vecchia
E-Commerce, Online-Marketing, Social Media, Business Networking und Digital Leadership, FHNW

Knowledge sharing group meeting for experienced digital and marketing managers from Switzerland.

Digital Leadership Forum 2024

Our 11th edition of the Digital Leadership Forum.