AI-enabled Digital Workplace & Internal Comms Belgium – English

• From Destinations to Journeys: Rethinking Employee Experience in the Age of AI
  Jurgen De Cuyper, Internal Communications Advisor, KBC Group
  • Most organisations have spent years building digital destinations for employees, from intranets and portals to self-service platforms and AI tools. Yet what employees really want are simple and seamless experiences that help them get their work done faster and more easily.
  • This session explores how KBC evolved from a traditional employee portal to My Kate, a personalised digital workplace that brings together communication, services, and support in one connected experience.
  • Through practical examples and lessons learned, it shows how this journey is evolving further with AI assistants, specialised AI agents and personalised, proactive assistance, helping employees navigate their workday with less effort and more confidence.
• Communicating Change While Everything Is Changing
   Nina Javilak, Senior Internal Communications Manager, EIT Food
  • How can internal communications help leaders navigate organisational restructuring and strategic change at the same time? Drawing on my experience at EIT Food, I’ll share practical examples of how communications can help leadership bring clarity, maintain trust and keep people aligned while the organisation itself is evolving.

Expert group meeting for our Digital Workplace & Internal Communications network in Belgium!
English & Dutch speaking people welcome!