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Empowering you through knowledge sharing.

How to introduce customer journey mapping in your organization

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Subash Mishra, Head of Digital Strategy at FirstGroup, is talking about how he introduced customer journey mapping, how customer journey mapping helped him as foundation for a overall digital strategy and why it is such a powerful method.

Contact Subash: Linkedin 

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Advatera stands for the regular exchange of experiences between digital, communication and marketing managers. Challenges you have faced in digital, web or intranet projects have almost certainly been experienced by others. The sharing of experiences can help your organization reduce its costs and sharpen its focus on essential success factors.

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