👋 Welcome! Have you recently attended the Digital Leadership Forum? Here you can find the recordings and materials…

Advatera. Empowering you through knowledge sharing.

Empowering you through knowledge sharing.

How to introduce customer journey mapping in your organization

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Subash Mishra, Head of Digital Strategy at FirstGroup, is talking about how he introduced customer journey mapping, how customer journey mapping helped him as foundation for a overall digital strategy and why it is such a powerful method.

Contact Subash: Linkedin 

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