Privacy policy
Advatera offers knowledge sharing for marketing, communication and digital managers of medium and large organisations in the form of workshops, knowledge-sharing meetings and conferences.
We only address business customers and, where possible, process data on business customers only. Inquiries from private customers will be deleted after processing the enquiry, as we do not have an offer for private customers.
You think something went wrong? We are a small company and yes, mistakes can happen. Please contact us at privacy@advatera.com and give us some time to get in touch. We are sure that your request will be processed to your satisfaction. Thank you so much.
The processing of personal data is carried out in accordance with GDPR and Austrian legislation. Advatera has taken numerous technical and organisational measures to ensure the protection of the personal data processed by us. You can find our contact details here.
How we get in touch with you
We work exclusively with business customers and therefore only business contact data is relevant for us.
For this purpose, we collect data such as your name, company name, contact data, e-mail addresses and telephone numbers as well as job role and company address after receiving your consent or on another legal basis like legitimate interest in our contact database. Likewise, communications with you, especially e-mails, are stored on our mail server and the contact database, especially if you contact us. We do not process sensitive data (ethnic origin, political opinions, genetic and biometric data, …).
When we contact you, we segment based on your job profile and the areas of interest derived from it and your professional geographical location, as well as on past attendance at our events and meetings.
How do we use this data?
- We will inform you when a knowledge sharing meeting or an event related to your job role takes place in your region or based on your areas of interest.
- We value your expertise. We will occasionally enquire you as a guest speaker.
- We send out articles, studies and news as well as information about our offers.
- We will answer your questions and inquiries.
- We manage registrations and cancellations for our meetings and conferences.
We collect, process and use personal data to the extent necessary to enable you to make use of our services if you give us your consent, or if we have a contractual basis and the data is necessary to fulfil our product or if we can justify a legitimate interest in processing the data. All personal data will be stored for as long as necessary for the stated purpose. Tax and legal retention periods are taken into account.
You may revoke your consent at any time and ask us to delete your personal data. The easiest way is to send us an email to privacy@advatera.com. Further information on information rights can also be found below.
Website
The use of our website is possible without giving us any personal data. However, if you wish to use special services, such as our online community my.advatera.com or an event registration or a enquiry form, personal data processing may be required. If the processing of personal data is necessary and there is no legal basis for such processing, we will seek the consent of the data subject.
Server Data
By visiting our website, anonymous information about access (date, time, page viewed) may be stored on the server. Also data including used browser types, operating systems, the website from which you were referred to our site, an Internet protocol address and other similar data are stored in log files. This data is used for technical analysis in the event of maintenance work and also to avert any hazards in the event of attacks on our systems. When using this data, we do not draw any conclusions about the person concerned. The data is used statistically and for the reasons of data security.
A passing on to third parties, for commercial or non-commercial purposes, does not take place.
Cookies
Our websites use cookies to provide you with a better user experience. Cookies are text files which are stored on your computer via your Internet browser. Many websites use cookies. Such cookies usually contain an identification number with which your Internet browser can be clearly identified. This makes it possible to distinguish your computer from others and to determine, for example, how many different visitors have visited our website.
We use cookies for various purposes. For example, we may use cookies to serve more relevant ads to you, to record visitor numbers per page and to assist you in logging in to our services. If you do not agree to the use of cookies, please deactivate this functionality in the settings of your browser. You can also delete cookies that have already been saved in the settings of your Internet browser. In addition, when you visit our website for the first time, we will show you information about the use of cookies, where you can also refuse the use of non essential cookies from third parties. Third-party cookies are used, for example, to gain access to our website or to place advertisements relevant to you.
There are some essential cookies, which are described further below in detail. Those cookies can not be deactivated without losing core functionality. However, you can refuse the use of non-essential cookies.
Click here to revoke your consent to the use of non essential cookies. This should delete all cookies used on our website, however this function is not supported by all browsers. You can tell if it worked by the reappearance of the cookie notification at the bottom of the browser window. If this does not work, please delete the cookies in the settings menu of your browser. Essential cookies might be placed again by the website.
The status of the cookie consent is stored in an essential cookie:
| cookie_notice_accepted | We use this cookie to determine whether you have seen the cookie notice and whether you have accepted or rejected non-essential cookies. | 1 month | Essential |
When you buy something on our website, we need a session cookie:
| gp_easy_passthrough_session | We use this cookie in the checkout and payment process to identify you and your purchase. | 30 minutes | Essential |
Essential third-party tools
For accepting payments, we use Stripe as a payment service provider. The payment data is transmitted via a secure connection (https). We receive basic payment information from the payment service provider, like the type of credit card or payment service you used, your name, payment details including date and security information such as your IP address. We do not have access to your full credit card number or any security codes.
Stripe’s operating company is Stripe, Inc, 185 Berry Street, Suite 550, San Francisco, CA 94107, USA, privacy@stripe.com, here you can find their privacy policy.
Stripe uses some esssential cookies for accepting payments and ensuring payment security:
| __stripe_mid | Stripe uses essential cookies to remember who you are and to enable the website to process payments without storing any card information on its own servers including fraud prevention and detection. | 1 year | Essential |
| __stripe_sid | Stripe uses essential cookies to remember who you are and to enable the website to process payments without storing any card information on its own servers including fraud prevention and detection. | 1 day | Essential |
These cookies are already set by Stripe before a payment is processed. However, when you make a payment, additional cookies may be placed. If you are not happy with using Stripe as payment service, please contact us at info@advatera.com for further payment options such as standard invoicing.
Non-essential third party tools
Performance and analytics
We have integrated Google Analytics with anonymisation function on our websites. Google Analytics is a web analytics service. Web analysis is the gathering, collection and evaluation of data on the behaviour of visitors of websites. Google Analytics is mainly used to optimize a website and for cost-benefit analysis of web advertising. Google Analytics uses cookies to collect this analytics data and track user behaviour. Deactivating cookies in your browser or not accepting non-essential cookies will disable this feature.
Marketing
We have also integrated Google re-marketing and AdRoll (NextRoll) re-marketing, two services that allow us to display advertisements to internet users who have previously visited our website. This is done anonymously, we have no link to personal data and do not know who has visited our website. Google Remarketing and AdRoll Remarketing work via cookies like described above. You may deactivate cookies in your browser or decline non-essential cookies on our website to avoid these marketing ads.
To hide advertisements, it may be necessary to change your preferences directly with the respective providers. For Google you can do this here and for Adroll here.
General note: Even after opting out, you may continue to receive advertising that is either not targeted or not provided by the advertising services we use. edaa is a self-regulatory initiative that aims to promote transparency in the online advertising environment and to show you how your data is used for interest-based advertising. You may visit the website below to learn more and to check your current settings with many advertising services. However, this website is in no way affiliated with us and we can not take any liability for it.
Functional
We have occasionally integrated videos from YouTube. A connection with YouTube is only established when the video is clicked on and started.
We are using Intercom to offer you a service to dirctly message us and chat with Advatera support staff. Intercom uses cookies to offer this messaging service. By not accepting non-essential cookies on our website, this service is deactivated.
If you want a call or meeting with us, we might point you to Microsoft Bookings, a service offered by Microsoft that shows you, when Advatera staff is available and lets you directly book an appointment.
List of further Cookies
Contact details for third-party tools
Google Analytics, Youtube and Google ads are operated by Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. You may also object to Google displaying interest-based advertising here. Further information and Google’s current privacy policy can be found here and their terms can be found here.
The operator of AdRoll is AdRoll Advertising Limited, Attn: Privacy, Level 6, 1 Burlington Plaza, Burlington Road, Dublin 4, Ireland. You can object to Adroll displaying interest-based advertising by using this link.
Intercom, Inc. has their office in San Francisco 55 2nd Street, 4th Floor, San Francisco, CA 94105, United States and an European office at 3rd Floor, Stephens Ct., 18-21 St. Stephen’s Green, Dublin 2, Ireland. For more information on Intercom’s use of cookies, please visit Intercom’s cookie policy . For more information on the privacy practices of Intercom, please visit Intercom’s privacy policy. Intercom’s services are governed by Intercom’s terms of use.
Microsoft’s EU Data Protection Officer can be reached at One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland or you can use this form. Their privacy statement can be found here.
my.advatera.com
my.advatera.com is our extranet for marketing, communication and digital management. Here you can share your experiences with colleagues from similar job roles and different companies and organisations.
By registering on my.advatera.com, your name and business will also be accessible to other members on my.advatera.com. In your profile settings you can decide yourself which additional data will be stored and shared. This voluntary data helps in the exchange of experiences and contains information about your expertise and your job. You can change, delete or even set who has access to this information in your profile at any time. If you participate in an exchange of experiences meetings, your name, organisation and e-mail address will be included on the list of participants. With your consent, this can also be accessed by other participants of my.advatera.com. Please read our separate privacy policy, which you will find when you register at my.advatera.com.
When you register and access my.advatera.com, the IP address, date and time of registration are also stored. This data is stored in order to prevent misuse of our services.
Newsletter and Emails
On our website you will be given the opportunity to subscribe to recieve information on a regular basis. Please provide us with your contact details, in particular your e-mail address, your name, place of residence, employer and your job role. We will then inform you at regular intervals, usually once a month at the most, about our services and also about interesting topics from the marketing, digital and communications fields. You can unsubscribe from the newsletter at any time by clicking on the unsubscribe link which you will find at the end of the email.
In some cases we only send newsletters to selected target groups, for example according to geographical criteria or the interests derived from your job role or specified by you.
These emails might contain a pixel tag and links with an individual code that allows us to track how often the email has been opened and links clicked. You can of course revoke your agreement to receive these emails and to measure the opening rates at any time. On the one hand, we offer an unsubscribe link in most of our e-mails, even in individually formulated ones, and you can also unsubscribe at any time by sending an e-mail to privacy@advatera.com
Disclosure of Data
Advatera does not sell or rent personal data to third parties for advertising purposes.
In the normal course of business, contractors may have access to personal data. A processor is a natural or legal person, authority, institution or other body that processes personal data on our behalf. This is for example our internet service provider based in Germany, which provides the servers for our website, or our external accounting and tax consultancy, which supports us in accounting and tax matters. Contractors must ensure data protection-compliant processing and may of course only use the data to fulfil the purpose agreed with us.
In the event of a restructuring, merger, sale, joint venture, a transfer or sale of part or all of our business or our assets, including in connection with insolvency or similar proceedings, the data may be passed on to third parties who enter into the rights and obligations of the data protection declaration and contractual agreements.
Information, Deletion and Correction of Personal Data
We will inform you on your request at any time whether and which of your personal data is processed by us. You can also find out where your data is stored, i.e. which service providers we use to make our services available. Of course you can also request a deletion of your data at any time, if we are not obliged by law to keep it for a certain period of time. Please contact privacy@advatera.com for this. Information or deletion can only take place if we can clearly identify you as the person concerned, for which your assistance may be necessary. Of course you also have the right to have your data corrected if you wish so.
We process and store personal data for the period necessary to achieve the storage purpose or as long as this is provided for by European directives or another legislator to which we are subject. If the purpose of storage or specified deadlines no longer apply, we endeavour delete personal data in a timely manner.
Contact details of the responsible party for the data processing
Advatera GmbH
Haidermühle 30
A-5310 Mondsee
+43 6232 37116
We are a small company. Please give us a few days until your request is processed.
The complete contact data can be found in our imprint. According to Austrian legislation we are not obliged to name a data protection officer. In any case, you have the right to information, correction, deletion, restriction and objection for the processing of your personal data. For this or if you have any privacy concerns, please contact us. We are also obliged to point out that you can also contact the data protection authority (Datenschutzbehörde Österreich) as supervisory authority.