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Advatera. Netzwerk für Kommunikations-, Marketing- und Digitalverantwortliche.

Netzwerk für Kommunikations-, Marketing- und Digitalverantwortliche.

Shaping the Employee Experience, Transforming the Intranet

16.05.2017, 2.00 pm – 2.30 pm CET

The concept of Customer Experience has brought a holistic view on designing customer journeys and touchpoints. A similar approach should be applied to shape the Employee Experience. Therefore Intranets must be transformed towards a Digital Hub to shape the Employee Experience in a sustainable way.

How can those challenges be addressed – what are some good practices?

Thomas will discuss in his talk how Swisscom is overcoming these barriers.

Thomas Maeder