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Advatera. Netzwerk für Kommunikations-, Marketing- und Digitalverantwortliche.

Netzwerk für Kommunikations-, Marketing- und Digitalverantwortliche.

KLM: Ensuring Great Customer Experience with the Social Media Hub

07.06.2016, 3.30 pm – 4.00 pm CET

With different social media like Facebook, Twitter, LinkedIn & Instagram there is always a way to get to KLM.

In 2016 people have some high expectations about customer care departments. They know that complaining via social media works. Paul will explain how KLM takes care of their customers online.

Paul Kangangi